Winning back customers
Time has become precious, more valuable than ever before. When the first jet transports commenced operations 60 years ago, traveling business people and executives were airlines main (and almost only) customers. Back then, flight was a prestige market, with airlines able to charge premium fares to fliers, providing high profit margins to airlines and their shareholders. With the introduction of wide-bodied jets such as Boeings 747, air-fares became more competitive. The prestige of flight was left behind with jets filled to capacity by all types of passengers.
Presently, airlines struggle to compete against fierce competition in two areas - business jets, which evolved to offer business fliers more luxury and speed, and budget operators – who target tourism and casual fliers with budget air-fares.
The backbone of present air travel was founded primarily on business customers. Many of these customers now travel in their own or company aircraft offering greater convenience, privacy and style in comparison to normal airliners. Commercial air-transport has become a type of public transport to business clients. Private jets do not have the check in disruptions that average 4 hours (up to three hours check-in, and over an hour entering another airport) at normal, crowded International airports.
Business aircraft also have ability to fly to non-scheduled airports, saving transfer costs and saving additional time delays – sometimes exceeding a day’s wait. Many private jets are faster than present commercial airliners, having higher cruise speeds and superior climb performance, saving substantial time. The interiors are quiet and luxurious, and many can offer similar catering services which airliners offer to their business and first class passengers. Private aircraft offer choices such as being able to pick up other related personnel to a set meeting, en-route.
The private jet provides their people with a feeling of wellbeing, a feeling of achievement and importance. This excites the business customers esteem, providing more confidence and thereby performance in meetings.
With the competition introduced by budget operators, passengers can fly the same distance, in the same airliner, in the same time, with a much cheaper air-fare.
In these harsh economic times businesses are under pressure to maintain profit margins, so a high percentage of once premium business customers are now flying in economy seats. Although a growing amount of business travellers dilute this tendency, the amount of passengers lost to private jets effectively burns the candle at both ends: airlines must lower fares involuntarily to compete. The reasoning is the trip is in the same type of aircraft, traveling at the same speed - why pay more for a business class seat?
The bulk of the world’s population is made up of lower income earners, passengers requiring the cheapest fare: if an airliner has more seats filled on average, the average fare price drops. Airlines have begun to lean heavily upon their budget customers to retain profitability.
Hypersonic flight will win back a high percentage of business customers back to airlines. Suddenly, business jets - currently about fifteen per cent faster than airliners – will look very old over any leg over 1000 miles. The time advantage of a hypersonic flight versus any subsonic jet will create the incentive that wins back airlines most lucrative passenger market.
Executives will be attracted by the fact they can lead freer lives by flying on a hypersonic airliner, as opposed to the new inconvenience of slower, expensive private aircraft. On a 14 hour flight the time taken would be only 2 hours. Factoring in total return flight times, this time doubles to 28 hours in total - in an AFG and ARFG this is only 4 flying hours. Given an average business professional will earn $50 per hour, this is $1400 worth of time saved. If several executives must travel, this cuts costs substantially.
A private jet can cost over $10,000 per hour to operate, chartered aircraft can work out to cost several thousand dollars per person, particularly if the jet has to stay overnight or return empty. Attempting to compete with Neecenow’s superior speed and lower costs will reduce the viability of business jets over medium to long distance flights. Business also will expand with the increased speed of the AFG and ARFG Neecenow, by enabling the cream of the world’s business to access one another within a few hours.
Overnight, business journeys will be less complicated and more pleasant; elite business people want more free time, not to be locked up for close to a day, reducing the tendency of major executives to avoid travel. AFG and ARFG will provide the space to business customers unavailable on private jets which have small cabins. Neecenow’s smart interior design will provide the privacy which current airliners have taken away from their best customers.
Why will they go back? These are the exact reasons why business customers left commercial airlines for private jets. This will restore this former niche market and its profits currently and impotently lost by inferior available products and subsequently; service. The difference is the low cost of Neecenow in comparison to the Boeing 707 when it was introduced, or supersonic transports projected air-fares: both of which were 30% higher than the aircraft they replaced.
The smoother operation of the Neecenow in comparison to any other jet will also be a plus, a difference similar to that of jets over propeller-driven airliners in the 40s and 50s which flew at lower altitudes, often in the weather. Airline steward and stewardesses can offer much higher service standards on shorter flights, being less fatigued and more attentive.
Hypersonic flight will return the bulk of these former customers to the airline industry boosting profits to AFG and ARFG customers.These airliners will be relatively exclusive for the first seven years of service, having a standard production rate. this facet can enable early ARFG airline customers to establish a niche market and reputation of excellence.
The low operational costs provided by both the AFG and the ARFG will allow budget operators into competition, though the initial purchase cost of a Neecenow airliner will mean that fare price differences will not be as substantial as present, enabling an airlines reputation to dictate seat sales once again. Profit in future from reduced service and operational costs, means trips to favourite holiday spots will cost the same or less than present, without the tiring journey times.
As with all Briggs types, Neecenow’s interior will be designed properly to accommodate all types of passengers, without alienating each other. Why must business customers endure being seated first, and having their flight time extended aboard the aircraft by up to or over half an hour - in the case of late passengers? Not to mention have an entire plane load of passengers bumping and mumbling their way past them to the aft seats.
With the AFG and ARFG Neecenow, travel will become easier and cheaper, allowing more people to want to travel and be able to travel, extending an airlines market of potential customers.
It is anticipated initial airline customers may make early customers pay for the speed premium, and as services and Neecenow numbers grow fares will soon compete, and then undercut existing fares. Tourism will be encouraged to explore other areas of the world much more accessible with a maximum flight time of 3 hours. By offering faster transit times between points opens the world to tourism and business.
People whom suffer from anxiety from flying will suffer less stress from the reduced time in the sky, as well as the smoother flight.
Neecenow types are designed to carry as much freight as their subsonic predecessors, meaning another profit payload of the flight is protected in the new era. This openes up a new era in express post services, particularly helpful for online businesses, which are growing exponentially every year.